Our mission is to give our customers a competitive advantage in their marketplace by using services from ODP Solutions, Inc.
We do so by providing personalized customer service, low processing fees, and offering our full suite of services to every customer for free. This includes free advertising and a dedicated product specialist to ensure that your business is leveraging all of our tools and features to achieve growth and cost savings.
Founded in 2017, HadePay was originally created as an online gateway for the analytics company Hade Technologies, where it would consolidate and then reconcile payment applications and Cryptocurrencies that the company’s 5,000 customers used to pay for monthly services.
Hade Technologies founder Brian Nichols saw an opportunity to spinoff HadePay into its own entity, where it evolved into a brick-and-mortar mobile and Web payment application. Given that Brian Nichols nor his staff had ever worked in the payments industry, they were able to look at the industry objectively and identify areas of concern and opportunity to create a better service.
Specifically, the payment industry is saturated with unnecessary hidden fees and poor customer service. In the payment industry, merchants are treated like numbers because there are in fact so many merchants throughout the United States. Therefore, we sought to differentiate ourselves from would be competitors by offering personalized customer service, low flat rates, and a simple on-boarding procedure that took just five minutes to get businesses processing payments. We then evolved by listening to our customers and building our services based on their needs.
ODP Solutions Inc. is a different kind of financial technology company at its core. Other financial technology companies have a roadmap that dictates the services they develop and then offer to their customers, whereas Hade Pay is developed by demand. We listen to our customers, we absorb their feedback, and based on their wants we further develop our software and add new features for our customers.
This process is not only different but has created stronger working relationships. It has been exceptionally rewarding to work with our customers closely to develop their ideal solution and thereby being able to serve entire industries based on the feedback of industry components. This way of thinking has allowed Hade Pay to become one of the world’s fastest growing payment services.
Our personalized customer service, low flat rates, and simple onboarding policy are all great features, but so is our free hardware, no hidden fees, and no contract policy. We noticed early on that the payment industry is a revolving door of merchants who typically switch and rotate their providers often.
Our customers never leave, and for good reason. We believe it’s because of our philosophy that we would rather lose money at the beginning and gain a customer for life vs flood our customers with hidden fees, bad contracts, and poor customer service. In essence, we aim to serve our customers better if not equally to how our customers serve their customers.
We have a simple goal for every customer that joins the Hade Pay network.
We want to grow their revenue and cut their costs.
We cut their cost with lower rates and by developing services to their needs and therefore eliminating their need for third-party software. We also have incredible optimization tools for customer management, project management, inventory management, and even employee management. None of these tools were built by design or with any plan in mind. They were tools and features that our customers requested and we then delivered.
How do we grow our customer revenue? First, we give your business more options for getting paid. Second, we go above and beyond to help businesses promote special events and their services by creating static ads, promotional videos, or even posters and brochures. No payment company on earth goes to this extent to grow their customers’ business but we do because we know that your success is our success.
Accept and settle payments from all major card brands via swipe or manual entry
Accept Bitcoin, Ethereum, and other top Cryptocurrencies with the option for instant fiat currency exchange
Cloud based point of sale and checkout to seamlessly accept payments in store, online, or mobile
Hosted Checkout, iFrames, or white labeled Web payment solutions to meet your Web business needs
Point of sale, checkout, create payable invoices, and customer relationship, inventory, and product management
Top of the line hardware using Apple iPads, Magtek for swipe, and Star Micronics for printing. We provide the iPad and swipes FREE to all of our customers.
Machine learning analytics to give your business more insights to make better customer, pricing, and product decisions
A lower flat rate price than any of our competitors plus guaranteed lower prices for organizations processing over $200,000/month.