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About Us

Company Overview

Our mission is to give our customers a competitive advantage in their marketplace by using services from ODP Solutions, Inc.

We do so by providing personalized customer service, low processing fees, and offering our full suite of services to every customer for free. This includes free advertising and a dedicated product specialist to ensure that your business is leveraging all of our tools and features to achieve growth and cost savings.

Our story

Founded in 2017, HadePay was originally created as an online gateway for the analytics company Hade Technologies, where it would consolidate and then reconcile payment applications and Cryptocurrencies that the company’s 5,000 customers used to pay for monthly services.

Hade Technologies founder Brian Nichols saw an opportunity to spinoff HadePay into its own entity, where it evolved into a brick-and-mortar mobile and Web payment application. Given that Brian Nichols nor his staff had ever worked in the payments industry, they were able to look at the industry objectively and identify areas of concern and opportunity to create a better service.

Specifically, the payment industry is saturated with unnecessary hidden fees and poor customer service. In the payment industry, merchants are treated like numbers because there are in fact so many merchants throughout the United States. Therefore, we sought to differentiate ourselves from would be competitors by offering personalized customer service, low flat rates, and a simple on-boarding procedure that took just five minutes to get businesses processing payments. We then evolved by listening to our customers and building our services based on their needs.

We are different

ODP Solutions Inc. is a different kind of financial technology company at its core. Other financial technology companies have a roadmap that dictates the services they develop and then offer to their customers, whereas Hade Pay is developed by demand. We listen to our customers, we absorb their feedback, and based on their wants we further develop our software and add new features for our customers.

This process is not only different but has created stronger working relationships. It has been exceptionally rewarding to work with our customers closely to develop their ideal solution and thereby being able to serve entire industries based on the feedback of industry components. This way of thinking has allowed Hade Pay to become one of the world’s fastest growing payment services.

Our personalized customer service, low flat rates, and simple onboarding policy are all great features, but so is our free hardware, no hidden fees, and no contract policy. We noticed early on that the payment industry is a revolving door of merchants who typically switch and rotate their providers often.

Our customers never leave, and for good reason. We believe it’s because of our philosophy that we would rather lose money at the beginning and gain a customer for life vs flood our customers with hidden fees, bad contracts, and poor customer service. In essence, we aim to serve our customers better if not equally to how our customers serve their customers.

Going Above & Beyond

We have a simple goal for every customer that joins the Hade Pay network.
We want to grow their revenue and cut their costs.

We cut their cost with lower rates and by developing services to their needs and therefore eliminating their need for third-party software. We also have incredible optimization tools for customer management, project management, inventory management, and even employee management. None of these tools were built by design or with any plan in mind. They were tools and features that our customers requested and we then delivered.

How do we grow our customer revenue? First, we give your business more options for getting paid. Second, we go above and beyond to help businesses promote special events and their services by creating static ads, promotional videos, or even posters and brochures. No payment company on earth goes to this extent to grow their customers’ business but we do because we know that your success is our success.

What Services Do We Offer?

Payment Infrastructure

Accept and settle payments from all major card brands via swipe or manual entry

Blockchain Payments

Accept Bitcoin, Ethereum, and other top Cryptocurrencies with the option for instant fiat currency exchange

Cloud Focused Software

Cloud based point of sale and checkout to seamlessly accept payments in store, online, or mobile

Customized Web Integrations

Hosted Checkout, iFrames, or white labeled Web payment solutions to meet your Web business needs

Free Value-Added Services

Point of sale, checkout, create payable invoices, and customer relationship, inventory, and product management

Powerful Hardware Solution

Top of the line hardware using Apple iPads, Magtek for swipe, and Star Micronics for printing. We provide the iPad and swipes FREE to all of our customers.

Next Generation Technology

Machine learning analytics to give your business more insights to make better customer, pricing, and product decisions

Industry Low Prices

A lower flat rate price than any of our competitors plus guaranteed lower prices for organizations processing over $200,000/month.

FAQ
You local account manager will reach out for an introduction, then set up your hardware delivery and schedule a call with our product team if you have any special requests or needs. While this may sound like a lot, it is all to ensure you feel comfortable with HadePay and are getting the most from it. Altogether, you should be processing payments wktnk 48 hours of completing the registration.
We batch funds everyday, which means if you accept a card payment on Monday , the funds will reach your account on Tuesday or Wednesday at the latest.
Unlike our competitors, we personally work with all of our customers. None of our customers are numbers in a system. We understand their business models and needs. Therefore, in the event of a chargeback, not only do we have all the data to fight the chargeback, but we go to battle for our customers by understanding how the dispute originated. Conversely, large payment companies don’t take the time to fight chargebacks because maintaining their tier ratio is more important, and because they board merchants without understanding their models.
First off, that is horrible. No payment processor should ever put you in a contract. If you are in a contract, we ask that you give us a try for two months. It won’t cost you anything, and if you are happy, we will discuss buying out your contract. Yes, we have done that many times for our customers.
We offer two rate plans. The first is a flat rate of 2.5% per swipe or 3.1% plus 15 cents for every manual entry of card data. The second is a flat rate of 3% regardless of how it is entered. If you compare to our competitors, we are by far the cheapest.
No! None whatsoever.
You can always call your account manager any time for assistance, or call 1-844-HADEPAY and we will be there to help. You will never talk to an operator.
No. We are currently located in Florida, Georgia, Kentucky, Tennessee, Ohio, West Virginia, and Missouri, Illinois, and Arizona.
Just tell your account manager that you would like to get some static ads and video ads. Your manager will then communicate with our graphic designer and ad specialists to put together a package valued at $1,000 for absolutely free. They will even strategize with you on how to advertise, and in some instances, we will assist with that too.
If you need more than one device, talk to your account manager. We have customers who have upwards of 10 devices, so we can certainly meet whatever need you have.